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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Serhiy M

November 5, 2024

5  out of  5
rating by Serhiy M
"I recommend Jo Ann Walk's State Farm. I needed to transfer my car from other state, Ari help me alot. I am very happy with service he provide. He is a good guy and very professional. I know if I need help with anything else in the future Jo Ann and her team will be there to assist me. Thank you!"
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Deborah Young

October 23, 2024

5  out of  5
rating by Deborah Young
"Shout out of thanks to Nicole for great customer service, good old fashioned kindness, a great work ethic and efficiently resolving my insurance needs."
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Emma Koseski

October 22, 2024

5  out of  5
rating by Emma Koseski
"Had a minor error in my policy and not only did Joanne and her team work tirelessly to resolve the issue, they also communicated thoroughly throughout the entire process. I love working with an agent who is able to take accountability for human error and provide excellent customer service through the process. Joanne and her team are incredibly supportive, trustworthy, and accountable."
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Theodore Fournier

October 22, 2024

5  out of  5
rating by Theodore Fournier
"Had a couple of good meetings with Ari to get a new policy for my home and auto. Although Ari is new, he wasn’t shy about asking for help when he needed it to make sure my experience was good. The team worked together well to get my quote finalized and I was happy with the final results. Thanks to Ari and the team"
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Robert Cwikla

October 1, 2024

5  out of  5
rating by Robert Cwikla
"Stephanie gave good advice about a condo insurance policy, Nicole help put the binder together and explaining payments, and Ari ask to rate the experience at State Farm. Thank you!"
We responded:
"Thank you Robert for taking the time to recognize the great team we have here at Jo Ann Walk State Farm! We appreciate your business! "
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DAVID D'AQUILA

September 12, 2024

5  out of  5
rating by DAVID D'AQUILA
"Very professional, and efficient!"
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Adrian

August 23, 2024

5  out of  5
rating by Adrian
"Excellent customer service, competitive rates and a true “family” environment. Jo Ann leads a wonderful agency and I couldn’t be more pleased. Highly recommend!"
We responded:
"Thank you for review Adrian. Everyone at Jo Ann Walk - State Farm appreciates you especially Cubby!! "
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Lisa Ferrato

August 10, 2024

5  out of  5
rating by Lisa Ferrato
"Nicole is very knowledgeable!! She provides Great customer service by making sure all your questions and concerns have been answered. Also she follows through to the end!! Go see her if you’re looking for an expert in Insurance!"
We responded:
"Thank you Lisa! We appreciate you taking the time to give Nicole a shout out! "
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Kyle P

July 27, 2024

5  out of  5
rating by Kyle P
"Called as I am shopping around and was inquiring about further information. I spoke to Nicole who was very kind, respectful, and knowledgeable. When it’s time for me to renew my policy, these are the people I will be calling. Knowing that if something were to happen, there will always be someone in the office to speak to serves as excellent piece of mind. Thank you once again Nicole!"
We responded:
"Thank you for your review of Jo Ann Walk - State Farm & giving Nicole a mention. She is definitely an asset to our team"
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Leah Bushnik

July 13, 2024

5  out of  5
rating by Leah Bushnik
"Nicole was very helpful and informative. While we were unable to change to State Farm at this time, we will reach out again when our circumstances change. Definitely recommend working with Nicole and the team at Jo-Ann Walk State Farm Insurance."
We responded:
"Thank you for taking the time to review Jo Ann Walk - State Farm. We hope we can win your business in the future! "
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Casie Patry

July 5, 2024

5  out of  5
rating by Casie Patry
"Jo Ann and her team have been amazing and are always on point when I have had questions regarding my policies."
We responded:
"Casie! Thank you for taking the time to leave a review. Everyone here at Jo Ann Walk State Farm Agent is happy to assist you! "
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Maryann Quail

July 2, 2024

5  out of  5
rating by Maryann Quail
"Jo Ann and nikki gave wonderful service. She was incredibly helpful, professional, and prompt! Highly recommend this office."
We responded:
"Maryann thank you for the wonderful review! We are happy to help whenever you need us here at Jo Ann Walk State Farm Agent"
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Ana De Alba

July 1, 2024

5  out of  5
rating by Ana De Alba
"Very friendly and supportive."
We responded:
"Thank you Ana! We appreciate your business & the opportunity to protect your family! "
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Cathy Carroll

June 18, 2024

5  out of  5
rating by Cathy Carroll
"I learned in April of 2024 that my auto and home ins. co. of 16 years was no longer servicing the north east coast as of July 2024. I was on high alert, as you can imagine! I live in Enfield. I utilize a service in Enfield that I recently learned is insured by Jo Ann Walk's State Farm. It was a no brainer for me to inquire with the business owner who gave Jo Ann a five star review. At the same time, one of my best friends is moving back to CT from TX and has State Farm for her autos, as well. Another 5 star review. I shopped! I was even offered an opportunity through my union, but ONLY for my car! I wanted a bundle! Margaret, another State Farm rep., and Jo Ann were wonderful. They made the process as stress free as possible, and seamless! I am looking forward to 16 years plus, AND I HAVE BETTER COVERAGE... WIN WIN!!! THANK YOU STATE FARM!!!♡♡♡"
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Melody Therrien

June 15, 2024

5  out of  5
rating by Melody Therrien
"I’ve had my car insurance through Jo Ann since I got my license almost 10 years ago. I have always had nothing but great service, and smooth sailing. Not to mention, the goodest boy Cubby there to greet you when you walk in with some puppy love!"
We responded:
"Thanks Melody! Jo Ann Walk- State Farm is so happy you trust us with your insurance needs & Cubby is always happy to see you! "
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Jesse Carmichael

June 15, 2024

5  out of  5
rating by Jesse Carmichael
"We've had JoAnn for quite some time now and she always keeps us up to date on the ins and outs of or policy changes. Thank you Jo Ann and staff for being the best!"
We responded:
"Thanks Jesse! Jo Ann Walk - State Farm is happy to take care of your family. Thank you for your business & trust! "
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Heather Gaw

June 4, 2024

5  out of  5
rating by Heather Gaw
"Personable. Readily available. Great advice and services. Warm office atmosphere. We have been with Joanne since 2007, and have never looked back, she takes such good care of our needs. She offers regular personalized reviews, and has tailored services to our changing needs throughout the years."
We responded:
"Heather, thank you for taking the time to leave such a kind review for Jo Ann Walk - State Farm! It's been a pleasure serving your family over the years! "
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nicole therrien

May 30, 2024

5  out of  5
rating by nicole therrien
"I've had state farm for years and I have to say, Jo Ann and staff are the best! So friendly and helpful. Cubby is the best greeter around."
We responded:
"Thanks Nicole! We appreciate your business at Jo Ann Walk State Farm & love that you have a shout out to our most popular employee! "
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Jennifer Smith

May 22, 2024

5  out of  5
rating by Jennifer Smith
"Jo Ann is extremely knowledgeable about the insurance products offered, and she helped me find the best life insurance for my needs. I trust her and that she has my best interest in mind. Highly recommend."
We responded:
"Thank you for your business & recommendation! Jo Ann Walk State Farm is always here to help! "
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Aimee Nieroda

May 18, 2024

5  out of  5
rating by Aimee Nieroda
"Wonderful group of people to work with. Communication and service was beyond exceptional."
We responded:
"Thank you Aimee for your review of Jo Ann Walk State Farm. We love seeing you in the office & are always happy to help! "
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Susan Altieri

May 10, 2024

5  out of  5
rating by Susan Altieri
"The staff was professional and walked me through my policy and helped me with all my insurance needs."
We responded:
"Thank you for taking the time to leave a review. We certainly appreciate your business here at Jo Ann Walk- State Farm Agent! "
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cindy nicewicz

May 1, 2024

5  out of  5
rating by cindy nicewicz
"I have to give Carolyn L a huge shout out! Thank you so much for all your help and taking all my 100 calls lol you kept my mind at ease and kept me inform throughout my time getting my home owners back up! You were so friendly and professional they are lucky to have you Thank you again Carolyn"
We responded:
"Cindy, Thank you for your business & taking time to give Carolyn a shout out. We are so happy Carolyn is part of the team here at Jo Ann Walk State Farm Agent. "
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Kaitlin Conley

April 22, 2024

5  out of  5
rating by Kaitlin Conley
"Good afternoon, my experience calling State Farm today has been extremely simple, quick and most importantly enjoyable. Stephanie DeSpain at State Farm was very very helpful when adding a vehicle onto my current policy. Stephanie gave me several suggestions on what I could add onto my policy such as rental car and was kind enough to provide me a quote with and without the rental car along with a few other additions. Because I hope to pick up my new vehicle this evening, I was worried the insurance may not be ready in time but Stephanie made that happened and even went as far as emailing me a final copy as well as the dealership in a timely manner. I would give her 10 stars if I could! Thank you for a great experience Stephanie. Best, Kaitlin"
We responded:
"Thanks Kaitlin we appreciate your business & you taking the time to leave a review & giving Stephanie a great shout out! "
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Connie Provencher

April 16, 2024

5  out of  5
rating by Connie Provencher
"Jo Ann Walk is great agent I love work with Jo Ann Walk ."
We responded:
"Always a pleasure to help you with your insurance needs! Thanks Connie! "
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Jessica Smith

April 16, 2024

5  out of  5
rating by Jessica Smith
"I have had the most wonderful experience while shopping around for life insurance for myself and my husband. Stephanie DeSpain went above and beyond to find use the coverage/rates that would be the best for us. 10/10 will continue to do business with this amazing team. Thank you ladies."
We responded:
"Jessica, thank you for your review of Jo Ann Walk - State Farm Agent! We're so happy to have the opportunity to help you protect your family & Stephanie is great! "