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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Edie Walters

November 13, 2023

5  out of  5 rating by Edie Walters
"Great customer service and very knowledgeable! Would highly recommend anyone looking for new insurance or looking for a change, transfer you won’t be disappointed!!"

Raelynn Cornier

November 8, 2023

5  out of  5 rating by Raelynn Cornier
"Jo Ann Walks team was wonderful to work with when shopping around for life insurance!"

scott clayton

November 6, 2023

5  out of  5 rating by scott clayton
"I think everyone has the same idea when we think of insurance whether for our home or auto. It’s all the same. I can personally testify that this is not the case!..The Jo Ann Walk State Farm Team has exceeded all my expectations and more. Jo Ann and her team have gone above and beyond all my insurance needs making sure I have the right coverages to protect me, my family and my properties. I only wish I could’ve given 10 stars. For all your insurance needs make sure to go see Jo Ann and her team. They are the best, no question…"

Hannah Keene

November 3, 2023

5  out of  5 rating by Hannah Keene
"I have been a customer of State Farm for years and love this office!"

Kari Monteforte

November 2, 2023

5  out of  5 rating by Kari Monteforte
"We absolutely love it here at this State Farm! Jo Ann is like family. Not only is she the best insurance agent, and always handling our insurance needs with the utmost care, she’s also the first to donate to a neighborhood car wash, buy cookie dough to support a student’s PTO, sponsor a baseball team, or just offer help in the neighborhood! Jo Ann’s staff is so friendly and the office feels like your own living room. I never have to worry about being in the best hands when it comes to Jo Ann Walk. I know she always has my back, no matter what time of day I may need her. I would never think of going anywhere else."

Megan Card

November 2, 2023

5  out of  5 rating by Megan Card
"Joann's Team is wonderful, everyone was very helpful especially Carolyn. She provide me all the information for a life insurance policy. Would highly recommend this office and Carolyn. She was very well versed on the policies and made the sign up process effortless."

Carol Rishert

October 18, 2023

5  out of  5 rating by Carol Rishert
"I was in a not at fault accident and relied on Stephanie to help me understand what I needed to do. She was professional and helpful. She cared that that had happened to me. She eased my worries and directed me to the right claims people. Great job. Thank you."

Natalie Freeman

October 11, 2023

5  out of  5 rating by Natalie Freeman
"Signed up for life insurance with Carolyn and she was amazing!!!! Explained it so effortlessly and made me feel comfortable signing up for a plan! Highly recommend this office and Carolyn!!"

Haley Larson

October 6, 2023

5  out of  5 rating by Haley Larson
"Have had a very pleasant experience working with these folks! Stephanie was extremely knowledgeable and efficient taking care of all of my insurance questions and needs. Highly recommend."

Michelle Kingrey

October 4, 2023

5  out of  5 rating by Michelle Kingrey
"Excellent customer service! Everyone is so kind and helpful."

Katelyn Schook

September 21, 2023

3  out of  5 rating by Katelyn Schook
"You get penalized for using roadside assistance... What's the point of having it if your going to get in trouble when you use it?"

Suzanne Lavallee

July 28, 2023

5  out of  5 rating by Suzanne Lavallee
"Excellent, excellent, excellent. Whenever I call the office for questions or help in any way, I am met with professional and personal service. Great bunch of people to do business with."

Ferg Switzer

May 10, 2023

5  out of  5 rating by Ferg Switzer
"Great place to get insurance. Friendly staff and communicates thoroughly. It's hard to find good customer service like this. I'm so glad I stopped in for insurance. Margaret is Awesome!!!!!!! along with the entire staff!!!!!! Huge thanks to Jo Ann and her team."

Brian Baker

March 30, 2023

5  out of  5 rating by Brian Baker
"I've had multiple interactions with both Stephanie and Margaret over my time with State Farm & I have never had a bad experience. They always help me with exactly what I need while making it a quick and easy experience. Thank you!"

Angela Keene

March 14, 2023

5  out of  5 rating by Angela Keene
"I had a fantastic experience working with Carolyn. She was helpful, informative, and friendly. I was able to switch my insurance company to State Farm for a better rate with better coverage and Carolyn made it so convenient!"

Lymari Fines

March 14, 2023

1  out of  5 rating by Lymari Fines
"La persona que me atendió fue excelente, lo que no agradó fue la persona en la oficina."

Rebecca Sadosky

March 3, 2023

5  out of  5 rating by Rebecca Sadosky
"My husband and I had a great experience working with Jo Ann’s team!"

Devin Johnston

February 27, 2023

5  out of  5 rating by Devin Johnston
"Really good people, with great customer service and response time, Stephanie, an agent that took care of changes to my policy was very professional and was a great help"

Frank Bonavita

February 16, 2023

5  out of  5 rating by Frank Bonavita
"Excellent service"

Gb Crowne

October 14, 2022

5  out of  5 rating by Gb Crowne
"Fantastic service! I appreciate I get the required support every time."

kayliana criscio

June 30, 2022

5  out of  5 rating by kayliana criscio
"I have had a tremendous experience with this company. Specifically with Sophia. She is the greatest! Any questions or problems I have she responds right away and fixes it right away. Definitely recommend this insurance and specifically Sophia."

Cari Kelley

April 14, 2022

5  out of  5 rating by Cari Kelley
"I absolutely love this Branch! JoAnn is incredibly! She is alway able and willing to meet with me and my family! She can answer all of our questions and is helpful when walking is through things we might not fully understand!!! Thank you!!"

Holly Bonasera

March 12, 2022

5  out of  5 rating by Holly Bonasera
"Jo Ann's team is awesome! We bought our CT home before we put our out of state residence on the market. They managed the transitions in homeowners insurance seamlessly. When we arrived they handled our evolving car insurance needs perfectly. Professional, expert, efficient, and friendly. We heartily and unreservedly recommend Jo Ann Walk's State Farm office to everyone. A special thanks to Lisa Gallipo who took our first call and stood by us from the moment we went into contract on our new home."

Alex Reed

February 23, 2022

5  out of  5 rating by Alex Reed
"Special shout-out to Sophia for getting my quote so quick and efficiently! Wonderful staff."

Meghan Harrington

February 23, 2022

5  out of  5 rating by Meghan Harrington
"Love this branch! I was searching around for new insurance. Lisa was able to quote me with a few different options and was able to insure me with the best package for the best price! Staff is also very friendly and thorough. Highly recommend!"