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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Leanne Ocasio

May 13, 2025

5  out of  5
rating by Leanne Ocasio
"It was a pleasure today meeting Nicole! She was very informative with my auto policy and guided me through it all."
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Jessica Hennessey

May 12, 2025

5  out of  5
rating by Jessica Hennessey
""Nicole was absolutely top tier with answering all of my questions. Her customer service was phenomenal & she was very personable!!!"
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Matthew Bezzini

May 12, 2025

5  out of  5
rating by Matthew Bezzini
"Nicole Therrien was a great agent to work my issues out with. She was able to explain things in a manner that was easy and thorough to understand. My entire experience with Nicole was very pleasant and helpful!"
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carol Vanek

May 9, 2025

5  out of  5
rating by carol Vanek
"Nicole was amazing and worked tirelessly to help with a mishap that occurred with our policy. She kept in communication every step of the way and she was made me feel at ease."
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Nate C

May 9, 2025

5  out of  5
rating by Nate C
"Thanks J"
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Samantha Owsiak

May 5, 2025

5  out of  5
rating by Samantha Owsiak
"Nicole is Absolutely amazing! I am so grateful to have her in my crazy car life!!! I can’t thank her enough for helping me through this crazy Journey 🩷 She is so wonderful, works so hard to make sure you are all set. 👍🏻👍🏻🩷🩷🩷"
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michael

May 5, 2025

5  out of  5
rating by michael
"My experience was Amazing! My agent was Nicole and she is the best! Amazing customer service and communication. The pricing / coverage was also the best around. 10/10"
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Heather Hope

May 1, 2025

5  out of  5
rating by Heather Hope
"I walked into this office feeling frustrated about issues I had with a different, out of state agent. Nicole took the time to listen to me, take all the info she needed, and solved my issues in a very timely manner. She was very attentive, patient and kept me informed with every step of the process. Needless to say, my frustrations were quickly dissolved."
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Michael Dosoo

April 30, 2025

5  out of  5
rating by Michael Dosoo
"Nicole is very professional and personable and offered useful suggestions on how to save money on my auto and renters insurance"
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Nicole Mancuso

April 30, 2025

5  out of  5
rating by Nicole Mancuso
"Justin was able to answer all my questions and provided great customer service. Thank you for your help! Very happy with the agency."
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Joshua Deveau

April 30, 2025

5  out of  5
rating by Joshua Deveau
"I've been a customer with State Farm for over 20 years. I have worked with many specialists at Joanne walks office. Recently I have gotten to talk with Nicole who has helped me through changing policiy information on top of having a minor incident where she followed up with me to make sure everything was okay she was very pleasant to speak with,and very professional. State Farm has yet to be the best insurance company I have had and will continue to have."
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Brad West

April 27, 2025

5  out of  5
rating by Brad West
"Nikki was able to answer all of my questions, when it’s time to switch my Homeowners she will be my first call."
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Mauro Monopoli

April 27, 2025

5  out of  5
rating by Mauro Monopoli
"Nicole therrien hands down is the best insurance agent I have had at State Farm . Always so helpful and answers any question I have in such a timely manner !"
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Lisa Werling

April 24, 2025

5  out of  5
rating by Lisa Werling
"Nicole was excellent to work with on updating our policies. She's very knowledgeable and helpful with any questions that we had."
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Jenny Hennessey

April 24, 2025

5  out of  5
rating by Jenny Hennessey
"Nicole was absolutely fabulous with setting up my homeowners insurance. She went through all of the options to best fit my needs. She gave me a car insurance quote as well. She was very considerate when I only chose home owners which fit my needs. Her customer service was phenomenal."
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Tyler

April 24, 2025

5  out of  5
rating by Tyler
"Have been working with Jo Ann's office since purchasing my first house and have been satisfied ever since. After a couple windshield replacements and repairs from a deer strike I can confirm the insurance works great! Highly recommend."
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Nathan Hoyt

April 24, 2025

5  out of  5
rating by Nathan Hoyt
"Nicole is always super helpful when quoting or just answering any questions I may have. Would definitely recommend this agency to anyone looking to get a new insurance provider!"
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Will Torres

April 24, 2025

5  out of  5
rating by Will Torres
"Nicole is beyond amazing. She's helped me with a million policies. She's funny, patient, and professional. 100% recommend."
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Lisa Quach

April 24, 2025

5  out of  5
rating by Lisa Quach
"Nicole is such a pleasure to work with! She took her time to go through all of my options and answered all my questions thoroughly. She was prompt and responsive! Great experience!"
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Elizabeth Sawyer

April 24, 2025

5  out of  5
rating by Elizabeth Sawyer
"This office provides excellent, friendly, personalized service."
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A Guyton

April 23, 2025

5  out of  5
rating by A Guyton
"Justin Clark was amazing! The moment he answered the call I could hear his smile. He was friendly, efficient and quick. He answered all my questions and I was happy to start my policy! Keep up the great work!!!"
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DJ K-Rico

April 21, 2025

5  out of  5
rating by DJ K-Rico
"Usually, my experiences with insurance companies are dry and strictly business—something I’ve grown accustomed to. But when I started shopping around for new insurance, I had the pleasure of speaking with Justin, who became my agent. Justin took the time to make it a genuinely personal and wonderful experience. He was attentive, informative, and made the whole process feel easy and even enjoyable. It's rare to find someone who brings that kind of care and professionalism to the table."
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Sage Naumowicz

April 21, 2025

5  out of  5
rating by Sage Naumowicz
"Justin was great to work with, he got us a better value than our precious insurance company and we were able to combine our cars and home insurance. He was easy to work with and answered our questions"
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Steven Tracy

April 18, 2025

5  out of  5
rating by Steven Tracy
"Nicole was excellent and gave me accurate auto quotes, also gave advice on other policies. Very knowledgeable and kind. Will be going back!"
We responded:
"Thank you for your 5-star review! We are happy to be your good neighbor!"
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Shelby Therrien

April 18, 2025

5  out of  5
rating by Shelby Therrien
"Best experience. I’ve always had honest quotes, and working with Nicole about life insurance was easy and affordable! She did amazing"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our office & we agree Nicole is great! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"