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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Leah Bushnik

July 13, 2024

5  out of  5 rating by Leah Bushnik
"Nicole was very helpful and informative. While we were unable to change to State Farm at this time, we will reach out again when our circumstances change. Definitely recommend working with Nicole and the team at Jo-Ann Walk State Farm Insurance."
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Casie Patry

July 5, 2024

5  out of  5 rating by Casie Patry
"Jo Ann and her team have been amazing and are always on point when I have had questions regarding my policies."
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Maryann Quail

July 2, 2024

5  out of  5 rating by Maryann Quail
"Jo Ann and nikki gave wonderful service. She was incredibly helpful, professional, and prompt! Highly recommend this office."
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Ana De Alba

July 1, 2024

5  out of  5 rating by Ana De Alba
"Very friendly and supportive."
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Michael Rossi

June 21, 2024

5  out of  5 rating by Michael Rossi
"(I'm using my husband's account to write this) I have been with State Farm since 2010. Jo Ann and her staff have always been so helpful. Willing to go over my policies and answer any questions I have had over the years. I encourage anyone who's looking for insurance to go with Jo Ann Walk. PLUS, If you go to her office, you will be greeted with a huge fluff ball pup. He's so sweet and super smooshy."
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Cathy Carroll

June 18, 2024

5  out of  5 rating by Cathy Carroll
"I learned in April of 2024 that my auto and home ins. co. of 16 years was no longer servicing the north east coast as of July 2024. I was on high alert, as you can imagine! I live in Enfield. I utilize a service in Enfield that I recently learned is insured by Jo Ann Walk's State Farm. It was a no brainer for me to inquire with the business owner who gave Jo Ann a five star review. At the same time, one of my best friends is moving back to CT from TX and has State Farm for her autos, as well. Another 5 star review. I shopped! I was even offered an opportunity through my union, but ONLY for my car! I wanted a bundle! Margaret, another State Farm rep., and Jo Ann were wonderful. They made the process as stress free as possible, and seamless! I am looking forward to 16 years plus, AND I HAVE BETTER COVERAGE... WIN WIN!!! THANK YOU STATE FARM!!!♡♡♡"
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Melody Therrien

June 15, 2024

5  out of  5 rating by Melody Therrien
"I’ve had my car insurance through Jo Ann since I got my license almost 10 years ago. I have always had nothing but great service, and smooth sailing. Not to mention, the goodest boy Cubby there to greet you when you walk in with some puppy love!"
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Jesse Carmichael

June 15, 2024

5  out of  5 rating by Jesse Carmichael
"We've had JoAnn for quite some time now and she always keeps us up to date on the ins and outs of or policy changes. Thank you Jo Ann and staff for being the best!"
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Heather Gaw

June 4, 2024

5  out of  5 rating by Heather Gaw
"Personable. Readily available. Great advice and services. Warm office atmosphere. We have been with Joanne since 2007, and have never looked back, she takes such good care of our needs. She offers regular personalized reviews, and has tailored services to our changing needs throughout the years."
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nicole therrien

May 30, 2024

5  out of  5 rating by nicole therrien
"I've had state farm for years and I have to say, Jo Ann and staff are the best! So friendly and helpful. Cubby is the best greeter around."
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Jennifer Smith

May 22, 2024

5  out of  5 rating by Jennifer Smith
"Jo Ann is extremely knowledgeable about the insurance products offered, and she helped me find the best life insurance for my needs. I trust her and that she has my best interest in mind. Highly recommend."
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Aimee Nieroda

May 18, 2024

5  out of  5 rating by Aimee Nieroda
"Wonderful group of people to work with. Communication and service was beyond exceptional."
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Susan Altieri

May 10, 2024

5  out of  5 rating by Susan Altieri
"The staff was professional and walked me through my policy and helped me with all my insurance needs."
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cindy nicewicz

May 1, 2024

5  out of  5 rating by cindy nicewicz
"I have to give Carolyn L a huge shout out! Thank you so much for all your help and taking all my 100 calls lol you kept my mind at ease and kept me inform throughout my time getting my home owners back up! You were so friendly and professional they are lucky to have you Thank you again Carolyn"
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Kaitlin Conley

April 22, 2024

5  out of  5 rating by Kaitlin Conley
"Good afternoon, my experience calling State Farm today has been extremely simple, quick and most importantly enjoyable. Stephanie DeSpain at State Farm was very very helpful when adding a vehicle onto my current policy. Stephanie gave me several suggestions on what I could add onto my policy such as rental car and was kind enough to provide me a quote with and without the rental car along with a few other additions. Because I hope to pick up my new vehicle this evening, I was worried the insurance may not be ready in time but Stephanie made that happened and even went as far as emailing me a final copy as well as the dealership in a timely manner. I would give her 10 stars if I could! Thank you for a great experience Stephanie. Best, Kaitlin"
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Connie Provencher

April 16, 2024

5  out of  5 rating by Connie Provencher
"Jo Ann Walk is great agent I love work with Jo Ann Walk ."
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Jessica Smith

April 16, 2024

5  out of  5 rating by Jessica Smith
"I have had the most wonderful experience while shopping around for life insurance for myself and my husband. Stephanie DeSpain went above and beyond to find use the coverage/rates that would be the best for us. 10/10 will continue to do business with this amazing team. Thank you ladies."
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karen marinaccio

April 3, 2024

5  out of  5 rating by karen marinaccio
"Great Customer Service! Fast and efficient!"
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Mark LaBianca

March 6, 2024

5  out of  5 rating by Mark LaBianca
"Great customer service!"
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Michael Mike

February 15, 2024

4  out of  5 rating by Michael Mike
"Great people. Quick to respond. Definitely recommend"
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Cynthia Eugenio

February 8, 2024

5  out of  5 rating by Cynthia Eugenio
"I was looking to switch insurance companies and didn’t know quite what to expect doing that. Carolyn was so pleasant to talk to and very knowledgeable. She answered all my questions easily and that helped me feel at ease. Patient and professional."
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Charlie Arakelian

January 16, 2024

5  out of  5 rating by Charlie Arakelian
"Great agency for any small business. Highly recommend! Quick turn around times with COI's and any customer service related inquiries. Proud to do business with them!"
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Race Car Brett

December 20, 2023

5  out of  5 rating by Race Car Brett
"So I met up with Carolyn to insure another car I had and she is just so charming and professional at what she does. I highly recommend her when it comes in insuring your car including a gray market car like mine! (Imported from Japan) she also set me up with renters insurance and saved me even more money which was mind blowing! When you do go to visit her, throw in my name and said I sent you! Thank you again Carolyn! You’re awesome! -Brett"
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Patricia Drumm

November 29, 2023

5  out of  5 rating by Patricia Drumm
"JoAnn and her team are always friendly, professional and prompt!"
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Edie Walters

November 13, 2023

5  out of  5 rating by Edie Walters
"Great customer service and very knowledgeable! Would highly recommend anyone looking for new insurance or looking for a change, transfer you won’t be disappointed!!"