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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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DJ K-Rico

April 21, 2025

5  out of  5
rating by DJ K-Rico
"Usually, my experiences with insurance companies are dry and strictly business—something I’ve grown accustomed to. But when I started shopping around for new insurance, I had the pleasure of speaking with Justin, who became my agent. Justin took the time to make it a genuinely personal and wonderful experience. He was attentive, informative, and made the whole process feel easy and even enjoyable. It's rare to find someone who brings that kind of care and professionalism to the table."
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Sage Naumowicz

April 21, 2025

5  out of  5
rating by Sage Naumowicz
"Justin was great to work with, he got us a better value than our precious insurance company and we were able to combine our cars and home insurance. He was easy to work with and answered our questions"
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Steven Tracy

April 18, 2025

5  out of  5
rating by Steven Tracy
"Nicole was excellent and gave me accurate auto quotes, also gave advice on other policies. Very knowledgeable and kind. Will be going back!"
We responded:
"Thank you for your 5-star review! We are happy to be your good neighbor!"
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Shelby Therrien

April 18, 2025

5  out of  5
rating by Shelby Therrien
"Best experience. I’ve always had honest quotes, and working with Nicole about life insurance was easy and affordable! She did amazing"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our office & we agree Nicole is great! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ryan Sirois

April 17, 2025

5  out of  5
rating by Ryan Sirois
"Justin was great to work with and got me set up with condo quote easily."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Jo Ann Walk's State Farm office & particularly with Justin's help. If you ever have any questions or need assistance, we’re here for you!"
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Andrea Denno

April 17, 2025

5  out of  5
rating by Andrea Denno
"Justin was so helpful and thorough with moving all my insurance over to State Farm! He is very knowledgeable, super friendly and great to work with. My husband has worked with Jo Ann Walk's agency for years for his motorcycle, and it's great to have everything in one place."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Rick Beebe

April 16, 2025

5  out of  5
rating by Rick Beebe
"Nicole, Justin, & Ari at Jo Ann Walk State Farm in Enfield are friendly, helpful, and easy to do business with. Excellent custmer service skills. They take of your needs and have you and your family's best interest in mind. The insurance coverage is excellent and the cost is reasonable. Being greeted by the owners dog Cubby upon arrival is a plus! My personal favorite thing is that they are dog lovers and do not discriminate against any breeds of dog that other companies do regarding homeowners insurance! I highly recommend them for all of your insurance needs! - Jen from Enfield🐾"
We responded:
"Thank you for taking time to give us such a wonderful review. We're all happy to serve you & look forward to helping with any of your future insurance needs."
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John Anderson

April 10, 2025

5  out of  5
rating by John Anderson
"Justin was extremely helpful in getting me quotes for auto/condo insurance and ultimately saved me about $100 a month with better coverage. Professional and patient with all my questions."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Jo Ann Walk State Farm & specifically working with Justin. If you ever have any questions or need assistance, we’re here to help!"
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benjamin Jaquith

April 7, 2025

5  out of  5
rating by benjamin Jaquith
"Every time I call I am greeted warmly. And any questions I have are answered quickly. They call back when they say they will. I get the service I need, when I need it. The questions answered when I ask with no B. S. or bouncing around. I love this office. They made a personal claim process easy and guided me through the entire process. Excellent team in this office. Edit: I have been using this office for all of my insurance needs for years now. Stephanie has left and Nicole now takes care of my insurance and she has been exemplary! Always returns calls, messages and emails me promptly. If I make a change online on a weekend she validates it the next business day with a message or phone call. She is transparent and honest which is incredibly valuable as it saves me time, money and avoids confusion. Thank you very much for making the process of insurance easy!"
We responded:
"Thank you for your kind words! We're happy to serve you!"
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Vinny Moretti

April 2, 2025

5  out of  5
rating by Vinny Moretti
"Called and spoke with Justin. He was very personable and helpful! He assisted me quickly and got me the information I needed in a timely manner. Thanks Justin!"
We responded:
"Thank you for your feedback & giving Justin a shout out! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Arcmaster

March 31, 2025

5  out of  5
rating by Arcmaster
"Always there to help me during my last second dmv stuff!"
We responded:
"Thank you for your 5-star review! Our team here at Jo Ann Walk State Farm is happy to be your good neighbor!"
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heather luzusky

March 31, 2025

5  out of  5
rating by heather luzusky
"Agent Clark was a great help a got my new car insured real quick an get everything over to the dealer.. thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lisa Reynolds

March 31, 2025

5  out of  5
rating by Lisa Reynolds
"Our agent, Justin was a pleasure to work with. Very professional and thorough and got us our new car insurance cards quickly! Highly recommend."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Justin at Jo Ann Walk State Farm. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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aseel abidallah

March 28, 2025

5  out of  5
rating by aseel abidallah
"Spoke with Justin. Gave me a great quote and even better customer service. Very caring and helpful. Would 100% recommend."
We responded:
"Thank you for your 5-star review! We are happy to be your good neighbor!"
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Dianne Ferron

March 27, 2025

5  out of  5
rating by Dianne Ferron
"My experience was positive. Agent Clark provided me with information in terms I understood and was most efficient and answered all my questions. I would recommend State Farm."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Marc H

March 26, 2025

5  out of  5
rating by Marc H
"Justin Clark at State Farm in Enfield is a great Rep. He responds in a timely manner to my emails and calls me back when necessary to inquire if I have any additional questions. He makes it easy to work with him. Keep it up Justin!"
We responded:
"We appreciate your review! Thank you for recognizing Justin's efforts. We are here to help & appreciate you trusting our team with your insurance needs!"
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Nicole Robison Birdsey

March 26, 2025

5  out of  5
rating by Nicole Robison Birdsey
"Jo Ann and her team are a pleasure to work with. They are always responsive and easy to work with. I highly recommend!!"
We responded:
"Thank you for your 5-star review! We certainly appreciate your business and love serving great customers like you! "
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A

March 26, 2025

5  out of  5
rating by A
"Amazing experience working with Nicole! She answered all my questions, even though she wasn’t able to write me a policy I will definitely be back to work with her!"
We responded:
"We’re thankful for your feedback & especially your kind words for Nicole! It’s our pleasure at Jo Ann Walk State Farm to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Destiny Lavertue

March 24, 2025

5  out of  5
rating by Destiny Lavertue
"Justin was very nice and helpful! Great customer service and helped us get a quote and answer any questions I had!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service Justin provided at Jo Ann Walk State Farm. If you ever have any questions or need assistance, we’re here to help!"
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james Kohler

March 20, 2025

5  out of  5
rating by james Kohler
"Justin , has been amazing with my transition over to State Farm . The best customer service I’ve ever had with an insurance company."
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kitty k

March 20, 2025

5  out of  5
rating by kitty k
"I recently had the pleasure of working with Nicole Therrien from the State Farm Team. She was very Friendly, Polite, Professional, Courteous, Knowledgeable, Helpful, Committed and always ready to tackle my questions. I highly recommend them to anyone looking for an insurance agency that puts customers first. I had an amazing experience with Nicole Therrien. The customer service was exceptional as she kept me updated throughout the entire process. I had a question about lowering the coverage and she responded promptly and professionally. Overall, my Experience with Nicole Therrien/State Farm was outstanding . I was highly satisfied with the outcome. She went above and beyond to answer all my questions. I really appreciate all efforts she put into helping the customer."
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Heather Gaw

March 19, 2025

5  out of  5
rating by Heather Gaw
"Personable. Readily available. Great advice and services. Warm office atmosphere. We have been with Joanne since 2007, and have never looked back, she takes such good care of our needs. She offers regular personalized reviews, and has tailored services to our changing needs throughout the years."
We responded:
"Heather, thank you for taking the time to leave such a kind review for Jo Ann Walk - State Farm! It's been a pleasure serving your family over the years! "
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Corey Lauray

March 19, 2025

5  out of  5
rating by Corey Lauray
"Nicole was very professional, fast and friendly to work with!"
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Randy Shannon

March 17, 2025

5  out of  5
rating by Randy Shannon
"I called with a tricky question, Nicole was very patient and understanding. She did her research to ensure I had accurate information. Nicole called me back within a couple of hours! Great customer service!"
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Preetam Saikia

March 17, 2025

5  out of  5
rating by Preetam Saikia
"Very helpful whenever I call for any."