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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nonni Letasse

January 21, 2025

5  out of  5
rating by Nonni Letasse
"My experience with State Farm has always been extremely helpful and very pleasant. Jo Ann Walk and her team are always professional in their interactions. Of recent, Justin has joined her team and is very well versed in the business. He has supported me with my insurance needs, and is always professional. Justin helped me recently and I would recommend him!"
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Heather L

January 20, 2025

5  out of  5
rating by Heather L
"It was a nice experience at Jo Ann's office. Ari was great, made the entire process smooth and easy. I recommend this office!"
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Nancy Brocuglio

January 7, 2025

5  out of  5
rating by Nancy Brocuglio
"Great experience when I called the office and spoke with Jason. He was very knowledgeable and helped with all I needed."
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Lucas

January 3, 2025

5  out of  5
rating by Lucas
"If you’re looking for an insurance agent who will go above and beyond for you, JoAnn Walk is the one to call. I highly recommend her services to anyone in need of reliable and friendly insurance expertise. Thank you, JoAnn, for all that you do!"
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Gabriele Ranciato

December 21, 2024

5  out of  5
rating by Gabriele Ranciato
"“Jo Ann Walk and her office staff are always helpful and responsive with any struggles or problems that I may have. I highly encourage to buy insurance from this State Farm.”"
We responded:
"Thank you Gabriele for taking the time to leave us a review! All of us here at Jo Ann Walk State Farm are happy to help you with any of your insurance needs! "
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Karen Campbell

December 11, 2024

5  out of  5
rating by Karen Campbell
"I LOVE working with State Farm Agent JoAnn Walk and her Team! The office is very warm and welcoming, and the staff is knowledgeable and efficient when attending to my insurance needs. I HIGHLY recommend them."
We responded:
"Thank you Karen for your kind words. We love working with you too! Especially Cubby! "
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Mark Lundin

December 6, 2024

5  out of  5
rating by Mark Lundin
"Nicole helped me out late on a Friday afternoon! It's very much appreciated considering she's under the weather. Thanks again."
We responded:
"Mark, thank you so much for your 5 Star Review and recognizing Nicole's dedication! Jo Ann Walk State Farm appreciates your business & loyalty. We hope to continue to serve you & your family for many more years to come! "
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Maddy Clark

November 26, 2024

5  out of  5
rating by Maddy Clark
"I would highly recommend Jo Ann. She was extremely knowledgeable and helped me to find the right policy for my needs. Jo Ann was very responsive and answered any and all question I had. She was a pleasure to work with!!"
We responded:
"Thanks Maddy! Congrats on your new home & we look forward to serving you for many years to come! "
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Victoria Clark

November 26, 2024

5  out of  5
rating by Victoria Clark
"Thank you Jo Ann, you and your team made the insurance selection process an easy one… We have been pleased to use JoAnn personally, but recently recommended her when our daughter was purchasing her first home. Jo Ann walked her through the process, gave her options and talked about the best coverage for her situation… once again, making it easy to continue to recommend her as we have done so many times in the past. Thanks again…. Highly recommend!!!"
We responded:
"Thanks Vicki for taking the c time to leave us a great review! We're always happy to serve you, your family & your clients! "
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Patricia Yelle

November 20, 2024

5  out of  5
rating by Patricia Yelle
"Joann. has been absolutely wonderful to work with. Very responsive to my needs in a very informative way. Calls me back in a timely manner and answers all of my questions…I would highly recommend her office ."
We responded:
"Thank you for your 5-star review! Jo Ann Walk State Farm is always happy to help you out & we appreciate your business!"
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Carli West

November 13, 2024

5  out of  5
rating by Carli West
"Nicole is awesome with anything you may need !!! Thank you Nicole Therrien"
We responded:
"Thank you for taking the time to give us a review & Nicole a shout out! If you ever have any questions or need assistance, Jo Ann Walk - State Farm is here to help!"
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Serhiy M

November 5, 2024

5  out of  5
rating by Serhiy M
"I recommend Jo Ann Walk's State Farm. I needed to transfer my car from other state, Ari help me alot. I am very happy with service he provide. He is a good guy and very professional. I know if I need help with anything else in the future Jo Ann and her team will be there to assist me. Thank you!"
We responded:
"Welcome to CT Serhiy! We are happy you chose our office & that Ari was so helpful. Let us know whenever we can be of assistance Jo Ann Walk - State Farm is here to help you. "
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Deborah Young

October 23, 2024

5  out of  5
rating by Deborah Young
"Shout out of thanks to Nicole for great customer service, good old fashioned kindness, a great work ethic and efficiently resolving my insurance needs."
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Emma Koseski

October 22, 2024

5  out of  5
rating by Emma Koseski
"Had a minor error in my policy and not only did Joanne and her team work tirelessly to resolve the issue, they also communicated thoroughly throughout the entire process. I love working with an agent who is able to take accountability for human error and provide excellent customer service through the process. Joanne and her team are incredibly supportive, trustworthy, and accountable."
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Theodore Fournier

October 22, 2024

5  out of  5
rating by Theodore Fournier
"Had a couple of good meetings with Ari to get a new policy for my home and auto. Although Ari is new, he wasn’t shy about asking for help when he needed it to make sure my experience was good. The team worked together well to get my quote finalized and I was happy with the final results. Thanks to Ari and the team"
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Robert Cwikla

October 1, 2024

5  out of  5
rating by Robert Cwikla
"Stephanie gave good advice about a condo insurance policy, Nicole help put the binder together and explaining payments, and Ari ask to rate the experience at State Farm. Thank you!"
We responded:
"Thank you Robert for taking the time to recognize the great team we have here at Jo Ann Walk State Farm! We appreciate your business! "
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DAVID D'AQUILA

September 12, 2024

5  out of  5
rating by DAVID D'AQUILA
"Very professional, and efficient!"
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Adrian

August 23, 2024

5  out of  5
rating by Adrian
"Excellent customer service, competitive rates and a true “family” environment. Jo Ann leads a wonderful agency and I couldn’t be more pleased. Highly recommend!"
We responded:
"Thank you for review Adrian. Everyone at Jo Ann Walk - State Farm appreciates you especially Cubby!! "
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Lisa Ferrato

August 10, 2024

5  out of  5
rating by Lisa Ferrato
"Nicole is very knowledgeable!! She provides Great customer service by making sure all your questions and concerns have been answered. Also she follows through to the end!! Go see her if you’re looking for an expert in Insurance!"
We responded:
"Thank you Lisa! We appreciate you taking the time to give Nicole a shout out! "
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Kyle P

July 27, 2024

5  out of  5
rating by Kyle P
"Called as I am shopping around and was inquiring about further information. I spoke to Nicole who was very kind, respectful, and knowledgeable. When it’s time for me to renew my policy, these are the people I will be calling. Knowing that if something were to happen, there will always be someone in the office to speak to serves as excellent piece of mind. Thank you once again Nicole!"
We responded:
"Thank you for your review of Jo Ann Walk - State Farm & giving Nicole a mention. She is definitely an asset to our team"
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Leah Bushnik

July 13, 2024

5  out of  5
rating by Leah Bushnik
"Nicole was very helpful and informative. While we were unable to change to State Farm at this time, we will reach out again when our circumstances change. Definitely recommend working with Nicole and the team at Jo-Ann Walk State Farm Insurance."
We responded:
"Thank you for taking the time to review Jo Ann Walk - State Farm. We hope we can win your business in the future! "
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Casie Patry

July 5, 2024

5  out of  5
rating by Casie Patry
"Jo Ann and her team have been amazing and are always on point when I have had questions regarding my policies."
We responded:
"Casie! Thank you for taking the time to leave a review. Everyone here at Jo Ann Walk State Farm Agent is happy to assist you! "
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Maryann Quail

July 2, 2024

5  out of  5
rating by Maryann Quail
"Jo Ann and nikki gave wonderful service. She was incredibly helpful, professional, and prompt! Highly recommend this office."
We responded:
"Maryann thank you for the wonderful review! We are happy to help whenever you need us here at Jo Ann Walk State Farm Agent"
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Ana De Alba

July 1, 2024

5  out of  5
rating by Ana De Alba
"Very friendly and supportive."
We responded:
"Thank you Ana! We appreciate your business & the opportunity to protect your family! "
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Cathy Carroll

June 18, 2024

5  out of  5
rating by Cathy Carroll
"I learned in April of 2024 that my auto and home ins. co. of 16 years was no longer servicing the north east coast as of July 2024. I was on high alert, as you can imagine! I live in Enfield. I utilize a service in Enfield that I recently learned is insured by Jo Ann Walk's State Farm. It was a no brainer for me to inquire with the business owner who gave Jo Ann a five star review. At the same time, one of my best friends is moving back to CT from TX and has State Farm for her autos, as well. Another 5 star review. I shopped! I was even offered an opportunity through my union, but ONLY for my car! I wanted a bundle! Margaret, another State Farm rep., and Jo Ann were wonderful. They made the process as stress free as possible, and seamless! I am looking forward to 16 years plus, AND I HAVE BETTER COVERAGE... WIN WIN!!! THANK YOU STATE FARM!!!♡♡♡"