State Farm® Insurance Agent Jo Ann Walk

"Always receive excellent service. Human voices when I call, quick responses to questions or changing insurance needs. Recently bogged down at the DMV Matt gave exceptional support when I realized I didn't have my updated card. After waiting for my appointment for over an hour, the DMV officer was about to send me away but Matt came through, texted and emailed my updated card and I was able to complete my appointment. All the people at JoAnn Walker are great, but Matt shined especially when I most needed. Thank you, Brett Sawyer."

"Anthony was very friendly and knowledgeable. Explained all the products available to me in a professional manner. Would highly recommend him."

"Anthony Izzo was great! He got right to the heart of the matter bundling my home and auto policies for some great savings. Thanks Anthony!"

"Always great service from all the staff here. Matt went above and beyond with all my questions and concerns. I have been doing business for 20 years with these guys.
Thanks for all you do"

"Anthony was amazing. He answered all of my questions quickly and efficiently. He’s very friendly and I’m quite pleased I chose to go with State Farm if that’s the kind of customer care I have to look forward to!"

"Every time I call I am greeted warmly. And any questions I have are answered quickly. They call back when they say they will. I get the service I need, when I need it. The questions answered when I ask with no B. S. or bouncing around. I love this office. They made a personal claim process easy and guided me through the entire process. Excellent team in this office.

Edit: I have been using this office for all of my insurance needs for years now. Stephanie has left and Nicole now takes care of my insurance and she has been exemplary! Always returns calls, messages and emails me promptly. If I make a change online on a weekend she validates it the next business day with a message or phone call. She is transparent and honest which is incredibly valuable as it saves me time, money and avoids confusion. Thank you very much for making the process of insurance easy!

Edit edit: 2026 and still getting the same great care from this office. Matt is filling in for Nicole and has been phenomenal in his personal approach to insurance, responds quickly and answers all of my questions. Daughter purchased a new vehicle and the process of insuring is and getting documentation as well as a drive safe and save beacon were super simple. Took mere minutes to start, approve and finalize the process. This office is excellent. Customer service is top-notch. So much so that even if there were competitive rates elsewhere I am very confident and happy to keep my insurance business right here at Joann Walk State Farm office in Enfield. Home, all my autos are covered here. Thank you for consistently setting the bar higher and higher every year."

"Justin did an amazing job helping me transfer my auto insurance policy to Connecticut. He took the time to walk me through every step of the process, answered all of my questions thoroughly, and made sure I understood my options. I really appreciated how patient, knowledgeable, and responsive he was throughout the entire experience.

He also worked with me to identify available discounts and coverage options that fit my needs, which made the transition much less stressful. Justin is always available to answer questions and provides excellent customer service. I truly felt supported every step of the way. Highly recommend him!"

"Matt was professional and walked me through my policy and helped me with all my insurance needs."

"Justin was very pleasant, friendly, and helpful. We are in the midst of a big move and he helped make the transition of insurance between two different states very smooth!"

"I have been very happy with the responsiveness of Justin and the pricing on my policies. I moved my homeowners and auto policies to this agency and it has been a smooth experience; the quick answers and follow ups have been efficient and pleasant. I highly recommend this agency for your insurance needs."

"Justin was able to help me get an insurance quote over $50 less than my current policy! He took his time and respected mine, and the result was a new customer!"

"It was a quick, easy and affordable to get both of my cars insured. Thank you so much for the fast service."

"Nicole was amazing and super helpful, such a kind and caring person to work with!"

"Justin helped me out from start to finish! Made my mom happy and took a huge stress off of us. Thank you"

"Anthony was super attentive, friendly, and helped me out same day- helped me with significant savings on my auto insurance."

"Big appreciation to Anthony for reaching out and providing excellent service for myself along with my aunt and grandmother. Anthony’s care for others and services are greatly appreciated"

"Anthony was very helpful and knowledgeable about his work."

"Anthony was a Rockstar star today. He was very self explanatory on all policies we discussed on our called today. And very patient. This are the type people we need on doing such great customers services on the phone and in person. Thanks again Anthony!"

"I had to add an auto to my policy. Matt took care of everything in advance and when the car arrived, took only minutes to finish everything up. Very easy. Thanks Matt."

"Nicole did a great job of helping me find options that worked for me now as well as explained how I could continue to make changes to the policies that would help us out over time! She was patient and provided insights to ideas I had not even yet considered! Thank you!"

"Super good costumer service help me through the process"

"Justin is helpful and does a great job."

"Been with State Farm since got my first car. Moving to CT signed up with Jo Ann Walk and always speak with Justin.
Justin is amazing and always helps me to the fullest and puts me at ease.
He is very professional and curious with our needs."

"Anthony from State Farm was amazing on the phone and very professional throughout our conversation. He was patient, helpful, and made everything easy to understand, which I really appreciated."

"I was distraught arriving at their door having just left my 30 year insurance agent to find my insurance was not renewed by my retired agent! I was greeted and met Justin who immediately reassured me and provided all that I needed to feel safe and protected again! Thank you"